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Warranty Claim Information

Our Poolweb guarantee supports that the item you receive will function as advertised for one year. We strive to sell the highest quality products manufactured by the nation’s best manufacturers and we are willing to stand behind them.

This guarantee provides a 100% credit for a defective item in the first thirty days of ownership. After the first 30 days the credit amount is pro-rated. The Poolweb guarantee starts on the day you receive your order and credits are based on the original purchase price.

In order to qualify for a guarantee credit, the defect or failure must fit the qualifications of the original manufacturer’s warranty for a defect. It cannot be caused by or excluded by any of the original manufacturer’s warranty exclusions or limitations.